Coaching a president through a biotech launch
Garnier brought me in to coach its leadership team — including President Marc Balard — ahead of speeches, media tours, and product launches. The work ranged from long-term message development to hour-before-the-lights-go-up coaching.
Two moments stand out. The first was the launch of Garnier’s “High-Tech Nature” strategic vision: a biotech initiative dense enough to lose a general audience in the first sentence. I shaped the messaging so the science stayed accurate while the story stayed human — a narrative global press and employees could actually repeat back.
The second was preparing Marc Balard for the media tour announcing Gisele Bündchen as Garnier’s first-ever global ambassador — a high-visibility moment where the messaging had to hold up under real scrutiny, not just rehearsal.
